Shipping policy
Shipping Policy
Thank you for shopping with us! Below you'll find all the details regarding how we handle shipping for your order.
Production & Fulfillment Time
All of our items are made to order through a trusted print-on-demand partner (Gelato). This means we begin creating your item(s) once your order is placed.
Please note:
You may receive a shipping notification with a tracking number before your item has actually shipped. This means the shipping label has been created, but production is still underway.
Estimated production time: 2–5 business days
Estimated shipping time: 3–10 business days (depending on location and shipping method)
You’ll receive updates throughout the process, including a final shipping confirmation once your item is on the way.
Shipping Rates
We offer flat-rate shipping based on your order total:
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Orders $0–$29.99: $7.95 flat rate
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Orders $30–$49.99: $5.95 flat rate
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Orders $50 and up: FREE shipping
Note: If your order includes items fulfilled from multiple locations, a separate flat-rate shipping charge will apply per fulfillment location, even if your total qualifies for free or discounted shipping tiers.
For example, if your $40 order is split across two fulfillment locations, your total shipping cost will be $5.95 × 2 = $11.90.
International Shipping
At this time, we only ship within the United States, but we're looking forward to expanding in the future!
Order Questions or Issues
If you have any concerns or your order seems delayed, please contact us at contact@hoahoahoaseason.com, and we’ll be happy to help.